DKSH Healthcare's receives gold award for its customer care center in Thailand

DKSH has won the gold award for Best Customer Service and the runner-up position forBest Contact Center in the global competition at ContactCenterWorld in Spain.

Media release

Bangkok, Thailand, December 16, 2019 – DKSH Business Unit Healthcare, Asia's leading partner for healthcare companies seeking to grow their business in Asia, won the gold award for Best Customer Service and the runner up position for Best Contact Center in the global competition at ContactCenterWorld, held in Barcelona, Spain during December 2-6, 2019.

DKSH Business Unit Healthcare's Customer Care Center represented the Asia Pacific region at the global ContactCenterWorld Awards ceremony this month. The ContactCenterWorld Awards are often described as the Olympics for the contact centers worldwide and attract the best in the industry from over 50+ nations. Awards go to the best contact centers in the world that can provide exceptional customer service, with the best-in-class strategies and operational excellence.

Thailand's Business Unit Healthcare was up against numerous competitors and was the only company from Thailand that won this prestigious award at a global stage. This achievement is another proud testament to DKSH Business Unit Healthcare's dedication and innovation in offering world-class customer service, setting a new benchmark for the healthcare industry.

ContactCenterWorld is the world's largest contact center and customer engagement association. It is the only global platform where the contact center industry converges to share best practices, network with industry professionals and get access to relevant content, case studies and innovative ideas. This year's annual global conference held in Spain highlighted the industry's commitment to continuous improvement. The conference concluded with the 14th award ceremony. With more than 1,500 entries annually across Asia Pacific, Europe and North America, the awards program is regarded as one of the most prestigious events amongst leading industry professionals.

For further information please contact:

DKSH Business Unit Healthcare

Krittiya Wongtavavimarn

Group Communications, Healthcare

+66 2 220 9070

krittiya.w@dksh.com