Our Services | DKSH Technology

Technology

Services

Technology

Services

We go beyond just selling your products to offer total solutions to grow your market share and establish the long-term value and reputation of your brand.

Marketing and Sales

Our structured market development process and customer relationship management system ensures optimal coverage of your products.

Our sales and marketing services include:

Target-selected market segmentation
Best-in-class reporting
Event management
Media management
Integrated marketing campaigns

Distribution and Logistics

Our established distribution channels and extensive local networks in markets across Asia Pacific ensure that we can store, transport, and deliver your equipment efficiently and cost-effectively to customers.

Beyond distribution services, we also offer:

Regulatory support
Customs handling
Repackaging

After-Sales Services

Our highly trained service engineers are present directly in the locations we serve, providing 24/7 service with an online service management platform tool to track inquiries and fix machines within KPIs, maximizing product uptime and the long-term success of your products.

Our after-sales services include:

Installation and commissioning
Calibration services
Preventative maintenance
Repair services
Spare parts supply

Market Entry Strategy

Based on local expertise and market intelligence, we advise you on market entry as well as sustainable long-term business strategies.

Application Engineering

Our application engineering capabilities provide you with integrated, customized solutions and optimized performance. Regardless of if it is during pre-sales or on-site process optimization, our application engineers design and implement customized solutions for you. Our application engineers are supported by more than 37 showrooms and laboratories for demonstrations and trials.