DKSH partners with International SOS to safeguard staff and supply chain operations during COVID-19

The partnership between DKSH and International SOS has helped implement DKSH's Total Quarantine Solution which provides health and hygiene measures to safeguard the health and safety of supply chain staff in distribution centers across Asia, including in Indonesia.

Media release

Jakarta, Indonesia, June 3, 2020 – DKSH, Asia's leading Market Expansion Services provider for companies seeking to grow their business in Asia and beyond, has entered into a partnership with International SOS, to support the development of the Total Quarantine Solution (TQS). This protocol is implemented in 68 DKSH distribution locations across Indonesia.

International SOS is the world's leading medical and security company which engages more than 11,000 multi-cultural medical, security and logistics experts to help organizations fulfill their Duty of Care responsibilities and ensure workforce resilience. Recognizing the unprecedented situation, DKSH selected International SOS as partner because of their vast experience with pandemics, as they have advised many companies as well as hospitals and healthcare players on how to establish an appropriate pandemic response plan.

Together with infectious disease experts, clinicians and doctors from International SOS, DKSH has developed a unique “Total Quarantine Solution”, effectively mirroring hospital procedures during a pandemic, with strict quarantine protocols in place. This solution reflects DKSH's entrepreneurial and collaborative commitment to remain the trusted partner during these challenging times.

A critical player in the global supply chain, DKSH provides healthcare products to hospitals, clinics, pharmacies and retail stores; groceries and consumer goods to stores; specialty chemicals and ingredients to manufacturers; and technology products to businesses and laboratories. As such, DKSH's supply chain must remain intact with as little disruption as possible during this unprecedented pandemic.

While facing the challenges that COVID-19 has brought, DKSH quickly recognized the need to put in place measures that safeguard its employees and operations in distribution centers across the world. Only through rigorous checks as well as health and hygiene measures in each distribution center could the company ensure that quarantine-like conditions provide protection to all staff.

Dr. Shamandree Govender, Global Medical Advisor from International SOS commented: “DKSH has a robust approach in protecting the safety and health of their staff. The customized Total Quarantine Solution on-site includes daily temperature monitoring, implementing appropriate preventative rules, quarantine processing tents for screening of employees and visitors, educational and awareness-raising webinars and ensuring compliance with government regulations and legal requirements. With the Total Quarantine Solution, DKSH is able to prioritize employees' health in all their distribution centers, which ultimately also translates to safeguarding the health and safety of the customers they serve.”

Tay Lim Pin, Head Country Management and President Director, DKSH Indonesia and DKSH Wicaksana, stated: “Despite the challenges that the pandemic brought with it, our supply chain has been running seamlessly thanks to the Total Quarantine Solution. We managed to ensure the safety of our employees and our surrounding communities across Indonesia. We are committed to operating with integrity and collaboration – both values our company subscribes to, even more so during critical times.”

For further information, please contact:

DKSH Indonesia

Hanna Qibthiya

Manager, Branding & Communications

+62 21 2988 8557

hanna.qibthiya@dksh.com