We go beyond just selling your products to offer total solutions to grow your market share and establish the long-term value and reputation of your brand.
Marketing and Sales
Our structured market development process and customer relationship management system ensures optimal coverage of your products.
Our sales and marketing services include:
- Target-selected market segmentation
- Best-in-class reporting
- Event management
- Media management
- Integrated marketing campaigns
Distribution and Logistics
Our established distribution channels and extensive local networks in markets across Asia Pacific ensure that we can store, transport, and deliver your equipment efficiently and cost-effectively to customers.
Beyond distribution services, we also offer:
- Regulatory support
- Customs handling
- Repackaging
After-Sales Services
Our highly trained service engineers are present directly in the locations we serve, providing 24/7 service with an online service management platform tool to track inquiries and fix machines within KPIs, maximizing product uptime and the long-term success of your products.
Our after-sales services include:
- Installation and commissioning
- Calibration services
- Preventative maintenance
- Repair services
- Spare parts supply
Market Entry Strategy
Based on local expertise and market intelligence, we advise you on market entry as well as sustainable long-term business strategies.
Application Engineering
Our application engineering capabilities provide you with integrated, customized solutions and optimized performance. Regardless of if it is during pre-sales or on-site process optimization, our application engineers design and implement customized solutions for you. Our application engineers are supported by more than 37 showrooms and laboratories for demonstrations and trials.
Scientific Solutions Services
We provide a full range of services to make your lab run smoothly.
Our services include:
- Sample testing
- Turnkey projects
- Customer training
- Multi-vendor services
- Application development
- Calibration, overhaul, and trade-ins
- Relocation
- Lab Digital Solutions (LIMS)
Some services may not be available in your market at this time. To find out more, please contact us.
Contact Us