Local & Trade News | Jan 06, 2020

DKSH partners with CUHK Medical Centre to provide unprecedented medical logistics model in Hong Kong

An endorsement ceremony unveiled the new partnership between DKSH Hong Kong and CUHK Medical Centre. DKSH will offer a logistic hub service model to the new hospital, which will come into operation in the second half of 2020. The collaboration will cover the hospital's pharmaceutical products, bulky fluids and medical consumables.



Media release

Hong Kong, January 6, 2019 – DKSH, the leading Market Expansion Services provider with a focus on Asia, has officially announced the collaboration with CUHK Medical Centre (CUHKMC), a non-profit, private teaching hospital wholly owned by The Chinese University of Hong Kong. DKSH architects a digitalized and systemized one-stop logistics service model to manage CUHKMC'spharmaceutical products, bulky fluids and medical consumables.

The pioneering hospital solutions jointly formulated by DKSH and CUHKMC involve various stages of development. Its scope extends from tailoring workflow design and conducting trial runs to incorporating various smart logistic solutions. DKSH provides a unique workflow process which drives inbound receiving, off-site and in-house warehousing, cold chain management, delivery coverage, inventory threshold alert management as well as stock replenishment for warehouse and wards.

Through incorporating the Internet of Things (IoT) intelligence, DKSH has addressed the most important life-saving attribute – maintaining a stable medical supply. A “two-bins mechanism” is created and applied to medical consumables. By simply scanning a QR code attached on the bins, a replenishment alert will be triggered automatically when the inventory level has reached a pre-defined threshold.

DKSH is a trustable partner who merges industry experience with advanced intelligence calls for the initial success of the project. Dr FUNG Hong, Chief Executive Officer, CUHK Medical Centre said: “The logistics management of pharmaceutical products and medical consumables is a complex and critical aspect in hospital operation. We are happy to collaborate with DKSH. Together with them, we have built synergies to pioneer a new solution for the hospital logistics management in Hong Kong.”

Lewis MK Huen, Assistant General Manager, Business Development, Business Unit Healthcare, DKSH Hong Kong and the project's leader, shared: “Apart from the warehousing capability, DKSH is adding its in-depth expertise. Our Healthcare team constantly engages CUHKMC and expands its stakeholder's spectrum to thoroughly explore their concerns and needs. This enables us to advise them specifically on the process flow, warehousing management concepts and the IT interface set-up. Our common goal is precise and simple – to increase the center's logistics efficiency and to ensure adequate medical supply under stringent compliance monitoring.”

Wai Ting Fong, Vice President, Business Unit Healthcare, DKSH Hong Kong, added that this partnership has widened DKSH's service offering: “The collaboration has unveiled a new chapter for our hospital solutions. This pioneer hub service model is introducing a change to the logistics sector by sparing time and resources to achieve better quality healthcare. My team works at their highest intensity to generalize this model and adopt it to other hospitals and medical facilities.”

For further information please contact:

DKSH Hong Kong

Astrid Lo

Manager, Branding & Communications

Phone +852 2895 9610

astrid.lo@dksh.com


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